At Oser Couture, we highly value your privacy. In this privacy policy, we explain which data we collect, why we collect it, and how we protect your data. By using our website and services, you agree to this policy.
1. Which personal data do we collect?
When you visit our website, place an order, or contact us, we may collect the following data from you:
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First and last name
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Address details
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Email address
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Phone number
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Payment details (processed via secure payment providers)
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IP address
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Information about your order(s)
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Any communication with our customer service
2. What do we use your data for?
We use your data exclusively for the following purposes:
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Processing and shipping your order
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Creating a customer account
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Sending updates about your order
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Customer service and support
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Improving our website and user experience
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Sending newsletters (only if you have signed up for them)
3. Do we share your data with third parties?
We never sell your data to third parties.
We only share your data with external parties when this is necessary for our services, such as:
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Delivery services (e.g., PostNL, DHL)
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Payment services (such as iDEAL, Klarna, etc.)
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Web hosting and email providers
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Analytics systems (such as Google Analytics – anonymized)
We have data processing agreements in place with these parties to ensure your data remains well protected.
4. How do we secure your data?
We take appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access. Examples include:
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SSL encryption on the website
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Secure payment pages
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Restricted access to customer data
5. Retention period
We do not store your data longer than necessary. Order and invoice data are kept for at least 7 years due to legal retention requirements.
6. Your rights
You have the right to:
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Request access to the data we hold about you
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Have your data corrected or deleted
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Object to the use of your data
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Withdraw your consent for marketing emails
Would you like to exercise one of these rights? Please contact us at: info@wp.31-70-68-23.plesk.page
7. Cookies
Our website uses cookies to improve your user experience. In our cookie policy, you can read more about which cookies we use and how you can manage them.
8. Changes to this privacy policy
We reserve the right to update this policy. The most recent version will always be available on our website. We recommend checking this policy regularly.
